Effective Date: [9th July 2026]

This Privacy Policy explains how L'LEHER Pte. Ltd. ("L'LEHER", "we", "our" or "us") collects, uses, stores, shares and protects your personal information when you visit our website, join our Early Access List, purchase our products or otherwise interact with us.

By accessing our website or using our services, you agree to this Privacy Policy and our Terms & Conditions.

This Privacy Policy does not apply to information collected from employees, contractors or job applicants.

Information We Collect

To operate our business and provide you with the best possible experience, we collect certain categories of personal information.

Information you provide to us

Depending on how you interact with us, we may collect:

• Full name

• Email address

• Shipping address

• Billing address

• Phone number

• Order history

• Payment information (processed securely through our payment providers and never stored directly by L'LEHER)

• Customer support enquiries

• Product reviews and feedback

• Information you provide when joining our Early Access List or subscribing to marketing communications

Information collected automatically

When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Website pages viewed

• Time spent on our website

• Referral URLs

• Cookies and similar tracking technologies

This information helps us understand how our website is used and improve your overall experience.

How We Use Your Information

We use your personal information to:

• Process and fulfil orders

• Send order confirmations and shipping updates

• Manage our Early Access List

• Respond to enquiries and provide customer support

• Improve our products and website

• Personalise your shopping experience

• Send marketing communications where you have chosen to receive them

• Detect fraud and maintain website security

• Comply with legal and regulatory obligations

As L'LEHER grows, we may also use aggregated and anonymised data to better understand customer preferences and improve future product development.

Marketing Communications

If you subscribe to our mailing list or join our Early Access List, we may send you updates regarding:

• Product launches

• Early access invitations

• Restocks

• New collections

• Educational content

• Promotions and events

You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link included in every email or by contacting us directly.

Payment Information

Payments are securely processed through trusted third-party payment providers.

L'LEHER does not store your full credit or debit card details.

Sharing Your Information

We do not sell your personal information.

We may share information with carefully selected service providers that help us operate our business, including:

• Shopify (website platform)

• Payment processors

• Shipping and logistics providers

• Email marketing platforms

• Website analytics providers

• Fraud prevention services

• Professional advisers, including legal and accounting services

These providers are only given the information necessary to perform their services on our behalf.

Legal Requirements

We may disclose personal information where required to:

• comply with applicable laws

• respond to legal requests

• protect our legal rights

• investigate fraud

• protect the safety of our customers or the public

If L'LEHER is involved in a merger, acquisition or sale of assets, customer information may be transferred as part of that transaction.

Cookies

Our website uses cookies and similar technologies to:

• remember your preferences

• improve website functionality

• understand website traffic

• analyse customer behaviour

• measure marketing performance

You may adjust your browser settings to refuse cookies, although some parts of the website may not function as intended.

For more information, please refer to our Cookie Policy.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• provide our services

• comply with legal obligations

• resolve disputes

• maintain business records

• enforce our agreements

Retention periods vary depending on the type of information collected and the purpose for which it was collected.

Data Security

We take reasonable administrative, technical and organisational measures to protect your personal information from unauthorised access, misuse or disclosure.

While we work hard to safeguard your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• access your personal information

• request corrections

• request deletion

• withdraw consent for marketing communications

• request a copy of your personal data where required by applicable law

To exercise any of these rights, please contact us using the details below.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our business, legal requirements or website functionality.

Any updates will be published on this page with a revised Effective Date.

Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

L'LEHER Pte. Ltd.

Email: hello@lleher.co

Website: www.lleher.co

EARLY ACCESS TERMS

Last Updated: [9th July 2026]

Joining the Waitlist

Thank you for your interest in L'LEHER.

By joining our Early Access List, you're reserving a place to be among the first to purchase our launch collection.

Joining the waitlist is completely free and does not require payment.

Early Access

Customers on the Early Access List will receive an email invitation when products become available for purchase.

Our current estimated launch is September 2026.

Launch timing may change as we continue manufacturing and quality testing.

Should our timeline change, we'll keep you informed via email.

No Purchase Obligation

Joining the Early Access List does not create an obligation to purchase.

Likewise, joining the waitlist does not guarantee product availability, although we'll do our best to prioritise early supporters.

Payment

Payment is not collected when joining the Early Access List.

If you decide to purchase once products become available, payment will be collected securely during checkout.

Communications

By joining the Early Access List, you'll receive launch updates, product announcements and your invitation to purchase.

You may unsubscribe at any time.

Changes

L'LEHER reserves the right to modify launch dates, product availability or waitlist procedures if required.

Questions?

hello@lleher.com